Privacy Policy
Effective date: May 14, 2026
This Privacy Policy applies to the website, mobile management applications, software products, and related services operated by Chengdu Ruichuang Network Technology Co., Ltd, including any applications published on Google Play, the Apple App Store, and other app distribution platforms.
Quick summary
- We process data to deliver web, app, consulting, and operational services.
- Ad technologies may be used with consent and age-appropriate controls where required by law.
- Users may request access, correction, deletion, or consent withdrawal based on jurisdiction.
- Cross-border data handling uses commercially reasonable safeguards and legal controls.
Section map
- Data collection and processing: Sections 1-6
- Ads SDKs and monetization compliance: Sections 7-8
- International legal adaptation and age rules: Sections 9-10
- User rights, retention, security, and contact: Sections 11-19
1. Scope
This Policy covers data collected through our websites, apps, SDK integrations, contact forms, email communication, analytics, advertising technologies, support tools, and commercial services. If a product has a separate privacy notice, that notice supplements this Policy and does not replace legal requirements.
2. Information we collect
We may collect identifiers and contact information such as name, company name, email address, and business inquiry details; device and network information such as device model, operating system, app version, IP address, language, browser type, and advertising identifiers; usage data such as page views, taps, clicks, session duration, crash logs, diagnostics, and feature interaction; content you submit through forms, emails, support requests, and uploads; and location information where required for service delivery and only with appropriate consent or lawful basis.
3. How we collect information
We collect information directly from you, automatically through website and app technologies, from analytics providers, from advertising and mediation partners, from app stores, from social or business channels you use to contact us, and from service providers who help us operate, secure, and improve our products.
4. How we use information
We use information to provide and maintain our services; operate mobile management apps; respond to inquiries; authenticate and support users; improve product performance; measure traffic and conversions; deliver, limit, and optimize ads; prevent fraud and abuse; satisfy legal, tax, accounting, and audit obligations; comply with app store and advertising platform requirements; and protect the rights, safety, and property of the company, users, and third parties.
5. Legal bases for processing
Where required by law, our legal bases include consent, contract performance, legitimate interests, legal obligation, and protection of vital interests. For users in the European Economic Area and the United Kingdom, we apply the GDPR and UK GDPR principles, including purpose limitation, data minimization, storage limitation, and transparency.
6. App store and mobile compliance
Our mobile applications are designed to support the rules of Google Play, the Apple App Store, and similar marketplaces. Depending on the app, we may implement privacy notices, consent prompts, age gates, content classifications, data safety disclosures, account deletion support, data access controls, and in-app disclosures describing SDK use, analytics, and advertising.
7. Advertising, ad mediation, and monetization SDKs
Some apps and web experiences may include advertising or monetization SDKs. This may include, without limitation, Google AdMob, Google Ad Manager, Meta Audience Network, AppLovin, AppLovin MAX, ironSource LevelPlay, Unity Ads, Mintegral, Pangle, Liftoff Monetize, InMobi, Chartboost, Digital Turbine, Amazon Publisher Services, and other comparable ad networks or mediation platforms that may be added for commercial operation. These services may process device identifiers, approximate location, IP address, ad interaction data, and attribution data to deliver contextual or personalized advertising, measure performance, detect fraud, and support frequency capping or campaign optimization. Where required, we request consent for personalized advertising and provide non-personalized or limited ads when lawful and appropriate.
8. Ad formats used in apps
Applications may use splash ads, rewarded video ads, interstitial ads, banner ads, native ads, and similar placements. We aim to ensure the advertising experience is disclosed, age-appropriate, and consistent with platform policies and user consent choices.
| Area | Potential data signals | Compliance controls |
|---|---|---|
| Splash and interstitial ads | Device identifiers, IP address, app version, ad interaction events | Consent collection where required, ad labeling, frequency control |
| Rewarded video ads | Session events, completion events, anti-fraud signals | Transparent reward disclosure and policy-compliant incentive handling |
| Banner and native ads | Context metadata, placement IDs, performance metrics | Children safeguards, regional controls, personalized/non-personalized options |
9. International and country-specific requirements
We make reasonable efforts to adapt our privacy operations to applicable laws in the United States, the EEA, the United Kingdom, Canada, Australia, Brazil, India, Japan, South Korea, Singapore, and other jurisdictions where our services are made available. This can include GDPR, UK GDPR, ePrivacy, CCPA/CPRA, COPPA, LGPD, PIPL-related controls where applicable, and consumer protection rules in local app marketplaces. If a local law grants users additional rights, we will follow the higher standard required by law.
10. Children and age policy
Our services are not directed to children under 13 years of age in the United States and are not intended for users under the minimum age required by applicable law in their jurisdiction. For certain products, we may set a higher minimum age, such as 16, when required by local law, app store policy, or advertising rules. If we learn that we collected data from a child without appropriate authorization, we will take steps to delete that information.
11. Sharing information
We may share data with service providers, hosting partners, analytics vendors, advertising and mediation partners, app stores, payment-related providers where relevant, professional advisers, legal authorities when required, and business partners that support the operation and delivery of our services. We do not sell personal information in a manner prohibited by applicable law. Where a law defines sharing or targeted advertising differently, we follow that law’s requirements.
12. Cross-border transfers
Because our services may be accessed globally, data may be processed in countries other than where it was collected. We use commercially reasonable safeguards such as contractual protections, security controls, and access limitation practices when transferring information across borders.
13. Data retention
We retain information only as long as reasonably necessary for the purposes described in this Policy, to comply with law, resolve disputes, enforce agreements, protect our rights, and support operational records. Retention periods vary based on the type of data and the legal requirement applied.
14. Security
We use administrative, technical, and organizational measures designed to reduce the risk of loss, unauthorized access, disclosure, alteration, or destruction. No system is fully secure, and users should protect account credentials and device access carefully.
15. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or port your data, and to withdraw consent where consent is the lawful basis. You may also have rights related to targeted advertising, automated decision-making, and account deletion. To exercise these rights, contact support@cdruichuang.com.
| Region | Typical rights scope | Request channel |
|---|---|---|
| EEA and UK | Access, correction, erasure, objection, portability, complaint rights | support@cdruichuang.com |
| United States | State-law rights including opt-out and deletion where applicable | support@cdruichuang.com |
| Other markets | Rights according to applicable local law and platform policy | support@cdruichuang.com |
16. Cookies and similar technologies
We use cookies, SDKs, pixels, and similar technologies to remember preferences, understand usage, measure performance, and support advertising and security functions. You may be able to manage cookies through browser settings, device settings, consent banners, or platform-specific opt-out controls.
17. Third-party links and services
Our websites and apps may link to third-party services, including app stores, social networks, analytics tools, advertisers, and business partners. Their privacy practices are governed by their own policies, and we recommend reviewing them directly.
18. Changes to this policy
We may update this Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Material changes will be posted on this page with a revised effective date.
19. Contact
Chengdu Ruichuang Network Technology Co., Ltd
No. 4, 20th Floor, Unit 3, Building 1, No. 2 Zijing West Road, Chengdu High tech Zone, Chengdu, 610000, CN
Website: cdruichuang.com
Business support: support@cdruichuang.com
Key accounts: gaokai1@cdruichuang.com