Contact us

Reach the team behind the website and mobile business line.

For project inquiries, business support, and key-account discussions, use the channels below. We respond in English for overseas commercial coordination.

Contact and location visual for the company office

Office address

No. 4, 20th Floor, Unit 3, Building 1, No. 2 Zijing West Road, Chengdu High tech Zone, Chengdu, 610000, CN

Chengdu Ruichuang Network Technology Co., Ltd

Business support

support@cdruichuang.com

For project coordination, after-sales assistance, and general service inquiries.

Website

cdruichuang.com

The website is built with English pages for overseas visitors and search indexing.

Customer support process and global communication flow
Support process

Structured intake for faster project alignment.

Step 1

Initial contact

Send business goals, region targets, and expected services to support@cdruichuang.com.

Step 2

Scope alignment

We review technical and operational requirements and route enterprise requests to key account support.

Step 3

Delivery proposal

You receive a service structure covering website, app, operation, policy, and commercial support options.

Recommended inquiry details

  • Target market: United States, EEA, UK, or other countries
  • Required scope: website, app, content, ads, or full-stack support
  • Desired launch window and business milestones
  • Current infrastructure and migration requirements

Response expectations

Business support mailbox: initial response target within 1-2 business days.

Key account mailbox: strategic collaboration response based on project complexity and scope.

All communication channels are maintained in English for overseas project coordination.

Before you contact us

What helps us prepare a faster and more useful reply.

Business background

Share your company profile, current market position, and the business problem you want the website or mobile app to solve.

  • Current channels and target users
  • Primary country or region focus

Project scope

Let us know whether you need website delivery, mobile management apps, content operations, monetization support, or a combined model.

  • Launch timing and required milestones
  • Need for maintenance or long-term operation

Technical and policy needs

Flag any current systems, app store publishing plans, privacy constraints, or ad SDK requirements so we can align correctly from the start.

  • Google Play or App Store release expectations
  • AdMob, mediation, consent, or age-gating needs
Contact channels

Two clear routes for standard support and strategic cooperation.

Support

Business support mailbox

Use support@cdruichuang.com for website planning, technical questions, after-sales support, and general inquiries.

Enterprise

Key account mailbox

Use gaokai1@cdruichuang.com for enterprise partnership, cross-border expansion, and long-term commercial cooperation.

Address

Office information

No. 4, 20th Floor, Unit 3, Building 1, No. 2 Zijing West Road, Chengdu High tech Zone, Chengdu, 610000, CN.

Business communication and planning discussion visual

Typical requests

Common reasons clients contact our team.

  • Build a new English corporate website for overseas visibility
  • Launch a mobile management app with release and monetization support
  • Improve digital content, advertising, and reporting workflows
  • Coordinate consulting, development, and long-term operation in one service scope

Communication standard

What you can expect during coordination.

English-language communication for overseas-facing project discussion.

Structured scope review before technical or commercial recommendation.

Clear routing between general support and key account conversations.

Practical guidance covering website, app, operation, and policy concerns.

Contact FAQ

Useful answers before sending your first message.

Can one inquiry include both website and mobile app requirements?

Yes. Combined inquiries are preferred when the website and mobile app are part of the same market-entry or operational plan.

Should enterprise cooperation requests go directly to the key account mailbox?

Yes. Strategic partnerships, larger commercial programs, and long-term cooperation requests should be sent to gaokai1@cdruichuang.com.

Can you support projects that also require privacy and ad compliance planning?

Yes. We can align technical delivery with privacy disclosures, app store submission readiness, and monetization-related compliance topics.